International Shipping
We ship worldwide.Delivery times vary by destination.
Orders to US&Canada---takes 6-10 business days depending on your location in the US.
Orders to other countries--takes 6-12 business days depending on your location.
Your order will usually ship within 1-3 business days after we received your payment. we does not ship to PO boxes for security reasons. All package need to be signed up.
We will make all efforts to ship your order within 3-7 business days of receipt. We do not ship on Saturdays and Sundays. All orders placed on Saturday and Sunday will be processed that following Monday. During the holidays and Sundays, our order processing time may increase.
Return Policy
Only accept below 3 REASONS FOR RETURNS:
1. Wrong Size.
2. Wrong Item Shipped.
3. Defective Item.
* All returns must be authorized. *
To receive authorization for a return, you must contact customer service to obtain a Return Authorization number known as an RA number. All returns that are not exchanged for another item and are refunded are subject to a 15% restocking fee. * All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Also include the original invoice with the RA# written on it.
* If you were to receive a defective item, you must notify us within 5/7 days of receipt the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange.
Once you receive your Return Authorization number, you must then ship the item(s) back within the specified time period (14 business days) to receive an exchange or the RA# will become null and void. You will be responsible for the return shipping costs.
We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund up to $9.99 for return shipping.
Pack your item(s) in the original shipping box if possible and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Include your RA# outiside the package. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed.
* Physical damage to a product caused by the user don't apply to this policy.
